The Most Important Leadership Skill You Never Learned

Updated: Feb 11, 2020



If someone had told you when you were interviewing for that leadership role that a large part of your job would now be to have difficult conversations regularly...would you have taken the job?


When you took the job, were you offered training on how to have those difficult conversations effectively?


Probably not, on both counts.


I was 22 when I took my first leadership role. I had absolutely no idea what I was getting into.

I managed a team of about 15, one of which had been working for the company longer than I had been alive.


She wasn’t too keen on the overeager-fresh-out-of-business-school-manager, and certainly didn’t make it easy for me.


Needless to say, I’ve learned a lot in my 20 years of leadership experience. Mostly through failure and learning how to do it better the next time.


The one area I recommend leaders invest in Most, is how they communicate and connect with their people.